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✨ HeyTeam Implementation

At HeyTeam, we consider implementation to be a key step in the success of your onboarding project.

That’s why our Customer Success Management (CSM) and Implementation teams support you step by step to ensure a smooth, structured setup tailored to your needs.

Our goal: to help you deploy HeyTeam under the best conditions and maximize its impact from your very first onboardings.

A Journey Tailored to Your Needs

Every organization has its own processes, constraints, and priorities.

Our workshops and key milestones are therefore adapted based on:

  • Your internal organization
  • The level of support you have chosen
  • Your objectives and priorities
  • The complexity of your environment (HR, IT, connected tools, etc.)

We build a personalized implementation journey aligned with your operational reality.

Key Steps of the Implementation

1. Kick-Off: Project Launch

The Kick-Off marks the official start of your project.

Participants
HR, managers, IT teams, and any other key stakeholders.

Meeting objectives

  • Presentation of the HeyTeam solution
  • Demonstration of key features
  • Overview of CSM support
  • Explanation of the different project phases
  • Alignment on objectives and timeline

This step establishes a clear and shared framework.

2. Workshop 1: Discovery

This collaborative workshop aims to design your ideal onboarding journey.

We work together on:

  • The desired employee experience
  • Key moments in the journey
  • Interactions between HR, managers, and onboardees
  • Best practices aligned with your company culture

👉 This workshop lays the strategic foundations of your journey.

3. Workshop 2: Journey Validation

During this session, we structure your onboarding in a concrete way.

Agenda:

  • Validation of key dates
  • Definition of communication sequences
  • Selection of resources to include
  • Identification of content to digitize in HeyTeam

This step turns strategic thinking into an operational journey ready to be configured.

4. Workshop 3: Configuration Training

This workshop is a hands-on session designed to build your skills.

Objective
Make you fully autonomous in configuring your onboarding journey.

You will learn how to:

  • Create and edit steps
  • Set up tasks and notifications
  • Manage roles and permissions
  • Adjust content and sequences

At the end of this workshop, you will be able to evolve your journey independently.

5. Branding Workshop: Platform Customization

User experience is a key factor in the success of your project.

During this workshop, we focus on customizing your platform:

  • Integration of your colors and logo
  • Personalization of email templates
  • Configuration of the Company page
  • Adaptation of the user experience to reflect your brand

🎯 The goal is to deliver an experience aligned with your employer brand and company culture.

Structured and Progressive Support

Our methodology is based on:

  • A collaborative approach
  • Regular follow-up
  • Clear and progressive steps
  • Personalized support

✨ Objective: to provide you with a structured, progressive, and tailored framework to ensure the long-term success of your HeyTeam project.

Our teams remain fully engaged throughout the project to ensure optimal deployment and successful adoption by your teams.