Survey completed with an incorrect answer

❗ Answers are final

When you complete a survey via messaging, each answer is final and cannot be modified once submitted.

Example

For the question:

“Do you have a residence permit?”

If you answered Yes instead of No, it is unfortunately not possible to change your answer directly.

🔧 What should you do in this situation?

Don’t worry, solutions are available:

1. Contact HeyTeam Support

You can reach out to the HeyTeam support team.
👉 We will be able to delete the survey and regenerate it so you can complete it again.

2. Contact your HR team

Your HR team can also assist you.
👉 They can delete and regenerate the survey on your behalf.

✅ Next step

Once the survey has been recreated, you will be able to:

• Complete it again
• Enter the correct answers