--- title: Help Center | Help Center description: Find answers to frequently asked questions about using HeyTeam --- [Skip to content](https://support.heyteam.com/en/knowledge/help-center#main-content) - [English](https://support.heyteam.com/en/knowledge/help-center) - [Français](https://support.heyteam.com/knowledge/centre-daide) English Show submenu for translations [More support](https://support.heyteam.com/en/knowledge/kb-tickets/new) ![Logo\_HeyTeam-1.png\]](https://support.heyteam.com/hs-fs/hubfs/Logo_HeyTeam-1.png?width=40&height=40&name=Logo_HeyTeam-1.png) - [Access the customer portal](https://support.heyteam.com/en/knowledge/kb-tickets/new) Open main navigation Close main navigation - [Access the customer portal](https://support.heyteam.com/en/knowledge/kb-tickets/new) - - [English](https://support.heyteam.com/en/knowledge/help-center) - [Français](https://support.heyteam.com/knowledge/centre-daide) English Show submenu for translations - [More support](https://support.heyteam.com/en/knowledge/kb-tickets/new) - [Go to heyteam.com](https://www.heyteam.com/en) [Go to heyteam.com](https://www.heyteam.com/en) Hello. 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[Help Center](https://support.heyteam.com/en/knowledge/help-center) # Help Center Find answers to frequently asked questions about using HeyTeam ## 1️⃣ Need assistance with logging in? - [Reset Your HeyTeam password](https://support.heyteam.com/en/knowledge/r%C3%A9initialiser-ton-mot-de-passe-heyteam) - [❓I can’t log in with my professional email address](https://support.heyteam.com/en/knowledge/je-narrive-pas-%C3%A0-me-connecter-avec-mon-adresse-email-professionnelle) ## 2️⃣ Journey and management - [Are you a new arrival at your company?](https://support.heyteam.com/en/knowledge/you-are-a-new-joiner-in-your-company) - [How to edit your profile information on HeyTeam?](https://support.heyteam.com/en/knowledge/comment-modifier-les-informations-de-ton-profil-sur-heyteam-) - [Survey completed with an incorrect answer](https://support.heyteam.com/en/knowledge/questionnaire-compl%C3%A9t%C3%A9-avec-une-mauvaise-r%C3%A9ponse) ## 3️⃣ Requirements and Administrative folder - [Conditions for displaying the Administrative tab](https://support.heyteam.com/en/knowledge/conditions-daffichage-de-longlet-administratif-) ## 4️⃣ Profiles, roles, permissions, and organization - [💬 Contact a member of your team](https://support.heyteam.com/en/knowledge/-contacter-un-membre-de-votre-%C3%A9quipe) ## 5️⃣ Communication, notifications, and onboardee experience - [📅 Section “Accessing the ‘Information for My Arrival’ and ‘My Schedule’ Sections in the Employee interface](https://support.heyteam.com/en/knowledge/-section-accessing-the-information-for-my-arrival-and-my-schedule-sections-in-the-employee-interface) ## 7️⃣ Configuration, Security, and Data - [Who to Contact Depending on Your Request](https://support.heyteam.com/en/knowledge/p%C3%A9rim%C3%A8tre-du-support-demandes-prises-en-charge-et-exclusions) ## 8️⃣ Contact the HeyTeam support team - [💬 How to contact the support team: best practices](https://support.heyteam.com/en/knowledge/-contacter-l%C3%A9quipe-support-les-bonnes-pratiques) - [Discover HeyTeam !](https://support.heyteam.com/en/knowledge/discover-heyteam#main-content) - [General Information](https://support.heyteam.com/en/knowledge/discover-heyteam#general-information) - [Lauch steps](https://support.heyteam.com/en/knowledge/discover-heyteam#lauch-steps) - [Help Center](https://support.heyteam.com/en/knowledge/help-center#main-content) - [1️⃣ Need assistance with logging in?](https://support.heyteam.com/en/knowledge/help-center#1️-need-assistance-with-logging-in) - [2️⃣ Journey and management](https://support.heyteam.com/en/knowledge/help-center#2️-journey-and-management) - [3️⃣ Requirements and Administrative folder](https://support.heyteam.com/en/knowledge/help-center#3️-requirements-and-administrative-folder) - [4️⃣ Profiles, roles, permissions, and organization](https://support.heyteam.com/en/knowledge/help-center#4️-profiles-roles-permissions-and-organization) - [5️⃣ Communication, notifications, and onboardee experience](https://support.heyteam.com/en/knowledge/help-center#5️-communication-notifications-and-onboardee-experience) - [7️⃣ Configuration, Security, and Data](https://support.heyteam.com/en/knowledge/help-center#7️-configuration-security-and-data) - [8️⃣ Contact the HeyTeam support team](https://support.heyteam.com/en/knowledge/help-center#8️-contact-the-heyteam-support-team) - [Last features 🌟](https://support.heyteam.com/en/knowledge/last-features#main-content) - [Release Note - March 17 2025](https://support.heyteam.com/en/knowledge/last-features#release-note-march-17-2025) - [Release Note - February 25, 2025](https://support.heyteam.com/en/knowledge/last-features#release-note-february-25-2025) - [Release Note – January 31, 2024](https://support.heyteam.com/en/knowledge/last-features#release-note-january-31-2024) - [Release note - March 10th 2023](https://support.heyteam.com/en/knowledge/last-features#release-note-march-10th-2023) - [Release Note - February 27th 2023](https://support.heyteam.com/en/knowledge/last-features#release-note-february-27th-2023) - [Release Note - 08th of February 2023](https://support.heyteam.com/en/knowledge/last-features#release-note-08th-of-february-2023) - [Release Note - January 29th 2023](https://support.heyteam.com/en/knowledge/last-features#release-note-january-29th-2023) - [Release Note - December 22nd 2022](https://support.heyteam.com/en/knowledge/last-features#release-note-december-22nd-2022) - [Release Note - November the 30th, 2022](https://support.heyteam.com/en/knowledge/last-features#release-note-november-the-30th-2022) - [Release Note - November the 2nd 2022](https://support.heyteam.com/en/knowledge/last-features#release-note-november-the-2nd-2022) - [Release Note - October 19th 2022](https://support.heyteam.com/en/knowledge/last-features#release-note-october-19th-2022) - [Release Note - October the 05th 2022](https://support.heyteam.com/en/knowledge/last-features#release-note-october-the-05th-2022) # HeyTeam [Privacy Policy](https://support.heyteam.com/en/politic-policy-heyteam-app) - [General Terms of Use](https://support.heyteam.com/en/cgu-en) Copyright © 2026, HeyTeam